Amir and Carla are business partners．They own a luxury hotel which operates in a niche market． The business has a short hierarchical structure．Amir and Carla use Herzberg＇s theory of motivation to keep their 5 employees well motivated．Amir and Carla are considering opening another hotel in a different city．They will need to identify a suitable source of finance if they decide to expand． Secondary market research can be used to help a business decide whether it should expand．（b）Identify two features of a short hierarchical structure． Feature 1： Feature 2： .......................................................................................................................................

Business

IGCSE&ALevel

CAIE

Exam No：0450_m25_qp_12 Year：2025 Question No：1(b)

Answer:

Award 1 mark for each relevant feature [max 2].
Points might include:
- Short(er) chain of command
- Wide(r) span of control
- Quick(er)/fast(er) communication
- Top managers are less remote from employees

Other appropriate responses should be credited.

Knowledge points:

2.2.1.1. Simple hierarchical structures: levels of hierarchy, span of control, chain of command e.g. tall/short

2.2.1.2. Roles and responsibilities of directors, managers, supervisors, other employees in an organisation and inter-relationships between them

2.2.2.1. Functions of management, e.g. planning, organising, coordinating, commanding and controlling

2.2.2.2. Importance of delegation; trust versus control

2.2.3.1. Features of the main leadership styles, e.g. autocratic, democratic and laissez-faire

2.2.3.2. Recommend and justify an appropriate leadership style in given circumstances

Answer:

Knowledge points:

Solution:

Related Question