Amir and Carla are business partners.They own a luxury hotel which operates in a niche market. The business has a short hierarchical structure.Amir and Carla use Herzberg's theory of motivation to keep their 5 employees well motivated.Amir and Carla are considering opening another hotel in a different city.They will need to identify a suitable source of finance if they decide to expand. Secondary market research can be used to help a business decide whether it should expand. (c)Outline two advantages to Amir and Carla of operating in a niche market. Advantage 1: Advantage 2:
Exam No:0450_m25_qp_12 Year:2025 Question No:1(c)
Answer:
Award 1 mark for each relevant advantage [max 2].
Award 1 mark for each relevant reference to this business [max 2].
Points might include:
- Can charge higher prices [k] for its luxury service [app]
- Fewer competitors [k] for the hotel [app]
- Focus on meeting the needs of customers / can target customers [k] through its 5 employees [app]
- Can survive in markets dominated by larger firms [k] which may increase the chance of expanding [app]
- Builds up specialist skills/knowledge [k]
Other appropriate responses should be credited.
Award 1 mark for each relevant reference to this business [max 2].
Points might include:
- Can charge higher prices [k] for its luxury service [app]
- Fewer competitors [k] for the hotel [app]
- Focus on meeting the needs of customers / can target customers [k] through its 5 employees [app]
- Can survive in markets dominated by larger firms [k] which may increase the chance of expanding [app]
- Builds up specialist skills/knowledge [k]
Other appropriate responses should be credited.
Knowledge points:
3.1.1.1. Identifying customer needs
3.1.1.2. Satisfying customer needs
3.1.1.3. Maintaining customer loyalty
3.1.1.4. Building customer relationships
3.1.2.1. Why customer/consumer spending patterns may change
3.1.2.2. The importance of changing customer needs
3.1.2.3. Why some markets have become more competitive
3.1.2.4. How businesses can respond to changing spending patterns and increased competition
3.1.3.1. Benefits and limitations of both approaches to marketing
3.1.4.1. How markets can be segmented, e.g. according to age, socio-economic grouping, location, gender
3.1.4.2. Potential benefits of segmentation to business
3.1.4.3. Recommend and justify an appropriate method of segmentation in given circumstances
Solution:
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