Analyse how two qualities of leadership demonstrated by Frederico have contributed to CQ's success.

Business

IGCSE&ALevel

CAIE

Exam No：9609_w23_qp_32 Year：2023 Question No：2

Answer:

2.3.1.1 traditional manager functions: planning, organising, directing, controlling

2.3.1.2 the role of managers: Fayol, Mintzberg

2.3.1.3 the contribution of managers to business performance

2.3.1.4 management styles: autocratic, democratic, laissez-faire, paternalistic

2.3.1.5 McGregor’s Theory X and Theory Y managers

7.3.1.1 the purpose of leadership

7.3.1.2 leadership roles in business (directors, managers, supervisors, worker representatives)

7.3.1.3 the qualities of a good leader

7.3.2.1 key leadership theories: trait, behavioural, contingency, power and influence and transformational

7.3.3.1 Goleman’s four competencies of emotional intelligence: self-awareness, social awareness, self-management and social skills