HYT is a travel business which sells holidays. One of its objectives is growth. Last year HYT completed a takeover of one of its competitors. External sources of finance were used to fund this growth. HYT now has 460 shops and 4000 employees. The Human Resources Director knows there are benefits and limitations for a business of having full-time employees. HYT's managers use ideas from Herzberg's motivational theory to keep employees motivated. Good internal communication is important for HYT. （d）Explain two methods of internal communication HYT might use with its employees． Method 1： Explanation： Method 2： Explanation： .......................................................................................................................................

Award 1 mark for identification of each relevant method (max 2).
Award 1 mark for each relevant reference to this business (max 2).
Award 1 mark for each relevant explanation (max 2).
Points might include:
- Meetings/team briefings [k] about its growth objective [app] as can get (instant) feedback / ask / answer questions [an]
- Email [k] which can be sent to multiple people (at the same time) [an] to its 4000 employees [app]
- Phone/mobile calls [k] to one of its 460 shops [app] as allows for discussion / explanation / immediate feedback [an]
- Letter [k] as a written record [an]
- Text / SMS / WhatsApp / WeChat [k] as can be sent quickly [an]
- Posters / noticeboards / notices [k] as they can be placed in various locations (for employees to read) [an]
- Video conference / Zoom / Teams / Google Meet / FaceTime [k]
- Social media or examples e.g. Facebook, TikTok [k]
- Internal newspapers / newsletter / magazine [k]

Other appropriate responses should be credited.