NFC manufactures shoes using batch production. Quality assurance is used to maintain quality. NFC uses market segmentation. The Marketing Director is reviewing NFC's product range. He knows there are both benefits and limitations to developing new products. He also knows the promotion of products is important. Outline one advantage and one disadvantage to NFC of using quality assurance. Advantage: Disadvantage: .......................................................................................................................................

Award 1 mark for each relevant advantage/disadvantage (max 2).
Award 1 mark for each relevant reference to this business (max 2).

Points might include:
Advantages:
- Errors can be spotted earlier/during production [k] of the shoes [app]
- Can motivate employees [k] so may be willing to offer ideas for its product range [app]
- No need to recruit quality inspectors [k]

Disadvantages:
- All (production) workers need training/time/cost to train workers [k] which may take funds away from developing new products [app]
- Not all workers are interested/able to spot problems [k] during batch production [app]
- May slow down production [k]

Other appropriate responses should be credited.