RHN is a clothing retailer. It has 50 shops and 290 employees. All RHN's employees are provided with training. Commission is used as one method of financial reward. The business often uses internal recruitment when there is a job vacancy. Last year RHN made a profit of $$\(\$ 1.5\)$$ million. The Managing Director, as an internal user of accounts, has been analysing RHN's statement of financial position. Define 'commission'. ....................................................................................................................................... ....................................................................................................................................... ....................................................................................................................................... .......................................................................................................................................

Business
IGCSE&ALevel
CAIE
Exam No:0450_w24_qp_13 Year:2024 Question No:4(a)

Answer:



Knowledge points:

2.1.1.1 the role of HRM in meeting organisational objectives
2.1.2.1 the reasons for and role of a workforce plan
2.1.2.2 measurement of labour turnover
2.1.2.3 the implications of high and low labour turnover for a business
2.1.3.1 recruitment of employees: process (job descriptions and person specifications) and recruitment methods (job advertisements, employment agencies, online recruitment)
2.1.3.2 internal and external recruitment
2.1.3.3 selection methods: curriculum vitae, résumé, application forms, interviews, references, testing, assessment centres
2.1.3.4 employment contracts
2.1.4.1 the difference between redundancy (voluntary and involuntary) and dismissal (fair, unfair)
2.1.5.1 the relationship between HRM, employee morale and welfare in a business including the concept of work- life balance
2.1.5.2 the impact of diversity and equality in the workplace on a business
2.1.6.1 different types of training: induction, on-the-job, off-the-job
2.1.6.2 the impact of training and development on a business
2.1.6.3 employee development to encourage intrapreneurship
2.1.6.4 employee development to encourage multi-skilling and flexibility
2.1.7.1 how cooperation between management and the workforce can be of benefit to both
2.1.7.2 the impact on employers and employees of trade union involvement in the workplace including their role in collective bargaining

Solution:

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