SEP operates in the tertiary sector．As a social enterprise，SEP has many objectives．It collects old books from libraries and schools and sells them to customers at a low price．SEP provides training for its 10 part－time employees．SEP＇s manager wants to know how the introduction of a legal minimum wage might affect a business． Explain two reasons why training is important to SEP. Reason 1: Explanation: Reason 2: Explanation: .......................................................................................................................................
Exam No：0450_m25_qp_12 Year：2025 Question No：4(d)
Answer:
Award 1 mark for each relevant reason [max 2].
Award 1 mark for each relevant reference to this business [max 2].
Award 1 mark for each relevant explanation [max 2].
Points might include:
- Increase knowledge/skills/flexibility [k] of the 10 employees [app] which can increase the quality of the service offered [an]
- Increase motivation \([\mathrm{k}]\) in the social enterprise [app] which can increase productivity/efficiency [an]
- Better quality (service) / decrease errors \([\mathrm{k}]\) when dealing with the books [app] which can decrease waste/cost [an]
- Increase efficiency [k] of the tertiary sector business [app] which can lower average/unit cost [an]
- Fewer accidents / ensure safe working conditions [k] to avoid lega action [an]
- Able to train others [k] reducing training costs [an]
- Help introduce a new process [k] which could lower mistakes [an]
- To attract (new/potential) employees [k]
Other appropriate responses should be credited.
Award 1 mark for each relevant reference to this business [max 2].
Award 1 mark for each relevant explanation [max 2].
Points might include:
- Increase knowledge/skills/flexibility [k] of the 10 employees [app] which can increase the quality of the service offered [an]
- Increase motivation \([\mathrm{k}]\) in the social enterprise [app] which can increase productivity/efficiency [an]
- Better quality (service) / decrease errors \([\mathrm{k}]\) when dealing with the books [app] which can decrease waste/cost [an]
- Increase efficiency [k] of the tertiary sector business [app] which can lower average/unit cost [an]
- Fewer accidents / ensure safe working conditions [k] to avoid lega action [an]
- Able to train others [k] reducing training costs [an]
- Help introduce a new process [k] which could lower mistakes [an]
- To attract (new/potential) employees [k]
Other appropriate responses should be credited.
Knowledge points:
2.3.1.1. Recruitment and selection methods
2.3.1.2. Difference between internal recruitment and external recruitment
2.3.1.3. Main stages in recruitment and selection of employees
2.3.1.4. Recommend and justify who to employ in given circumstances
2.3.1.5. Benefits and limitations of part-time employees and full-time employees
2.3.2.1. Importance of training to a business and to employees
2.3.2.2. Benefits and limitations of induction training, on-the-job training and off-the-job training
2.3.3.1. Difference between dismissal and redundancy with examples
2.3.3.2. Understand situations in which downsizing the workforce might be necessary, e.g. automation or reduced demand for products
2.3.3.3. Recommend and justify which employees to make redundant in given circumstances
2.3.4.1. Legal controls over employment contracts, unfair dismissal, discrimination, health and safety, legal minimum wage
Solution:
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