A coffee shop runs a computerised loyalty card system. Customers are issued with a loyalty card with their name together with a unique customer ID. Loyalty points are added to their card each time they spend money at the shop. The following information is stored for each customer: ID, name, home address, email address, mobile phone number, date of birth, number of points, date of last visit and amount of money spent at last visit. A new module will generate a personalised email message to each loyalty card customer who has not visited the coffee shop in the last three months. The message will include a unique voucher code which can be used to authorise a discount if the customer goes to the shop within the next two weeks. It is decided to adopt a formal program development life cycle model for the development of the new module. The analysis of the new module is complete and the project moves on to the design stage. During this stage all the necessary algorithms and module designs will be defined. State three other items that will be defined for the new module during the design stage. 1 ............................................................................................................................................ 2 ............................................................................................................................................ 3 ............................................................................................................................................

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