Consider the following two methods of motivation that Jemi could use. Which method should Jemi choose to use? Justify your answer. - Job enrichment - Discount on meals in Jemi's restaurant Job enrichment: . . . . . . . Discount on meals in Jemi's restaurant: . . . . . . . Recommendation: . . . . . . .

Business

IGCSE&ALevel

CAIE

Exam No：0450_s25_qp_23 Year：2025 Question No：4(b)

Answer:

Judgement might include:
- Job enrichment should be chosen as the business is new and may not be able to afford to give a discount. It might be better to add additional tasks that require more responsibility to the job to try to make it more interesting and maintain increased motivation for a longer period of time. A discount may only motivate the 12 restaurant workers for a short time as they may get fed up with the meals at the restaurant.
- Discounts on vegan meals in the restaurant will be the best way to motivate employees as it will save them and their families money when eating at the restaurant which will encourage loyalty.

Knowledge points:

2.1.1.1. Why people work and what motivation means

2.1.1.2. The benefits of a well-motivated workforce: labour productivity, reduced absenteeism and labour turnover

2.1.1.3. The concept of human needs, e.g. Maslow’s hierarchy

2.1.1.4. Key motivational theories: Taylor and Herzberg

2.1.2.1. Financial rewards, e.g. wage, salary, bonus, commission and profit sharing

2.1.2.2. Non-financial methods, e.g. job enrichment, job rotation, teamworking, training, opportunities for promotion

2.1.2.3. Recommend and justify appropriate method(s) of motivation in given circumstances

Answer:

Knowledge points:

Solution:

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