MHL manufactures tyres for large vehicles．It has factories in 6 countries．The business creates external costs when producing its products．Good communication with MHL＇s suppliers is important． The Managing Director knows globalisation provides many opportunities for MHL．She is reviewing data for one of MHL＇s factories as she wants to reduce the average cost of the tyres．An extract from this data is shown in Table 4．1． Explain two methods of communication a business could use to communicate with its suppliers. Which is likely to be the best method to use? Justify your answer. .......................................................................................................................................

Award up to 2 marks for identification of relevant points. Award up to 2 marks for relevant development of points. Award up to 2 marks for a justified decision as to which is the best method of communication for a business to use when communicating with its suppliers.

Points might include:
- Email [k] can be saved for future reference [an]
- Phone/telephone calls \([\mathrm{k}]\) as these allow for (immediate) feedback [an]
- (Online) meeting \([\mathrm{k}]\) allows everyone to discuss points/ask questions [an]
- Video conference/Zoom/Teams/Google Meet/FaceTime [k] as people do not have to travel [an]
- Text/SMS/WhatsApp/WeChat/(Facebook) messenger [k] but can contain limited information [an]
- Letter [k] but time consuming to write/expensive to send [an]
- Websites [k] but no feedback/one way communication [an]

Other appropriate responses should also be credited.