Evaluate the importance to the future success of HP of its HRM strategy.

2.1.1.1 the role of HRM in meeting organisational objectives

2.1.2.1 the reasons for and role of a workforce plan

2.1.2.2 measurement of labour turnover

2.1.2.3 the implications of high and low labour turnover for a business

2.1.3.1 recruitment of employees: process (job descriptions and person specifications) and recruitment methods (job advertisements, employment agencies, online recruitment)

2.1.3.2 internal and external recruitment

2.1.3.3 selection methods: curriculum vitae, résumé, application forms, interviews, references, testing, assessment centres

2.1.3.4 employment contracts

2.1.4.1 the difference between redundancy (voluntary and involuntary) and dismissal (fair, unfair)

2.1.5.1 the relationship between HRM, employee morale and welfare in a business including the concept of work- life balance

2.1.5.2 the impact of diversity and equality in the workplace on a business

2.1.6.1 different types of training: induction, on-the-job, off-the-job

2.1.6.2 the impact of training and development on a business

2.1.6.3 employee development to encourage intrapreneurship

2.1.6.4 employee development to encourage multi-skilling and flexibility

2.1.7.1 how cooperation between management and the workforce can be of benefit to both

2.1.7.2 the impact on employers and employees of trade union involvement in the workplace including their role in collective bargaining

7.4.1.1 the difference between ‘hard’ and ‘soft’ HRM

7.4.1.2 flexible working contracts: advantages and disadvantages of temporary contracts or flexible contracts including zero hours contracts, part-time, full-time, annualised hours, flexi-time, home working, shift working, job sharing, compressed working hours, the gig economy

7.4.1.3 the measurement, causes and consequences of poor employee performance

7.4.1.4 strategies for improving employee performance

7.4.1.5 Management by Objectives (MBO) – implementation and usefulness

7.4.1.6 the changing role of Information Technology (IT) and Artificial Intelligence (AI) in HRM